Chatham E911 Center adapts amid COVID-19 pandemic to keep employees, first responders safe

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SAVANNAH, Ga. (WTOC) – Over the last two months, emergency dispatchers in Chatham County have added another list of questions to their repertoire when trying to figure out exactly how to help the person on the other end of the line.

Dianne Pinckney, Chatham E911 Center Director, said, “We had to ask if they’ve traveled, if they had a fever or signs and symptoms that were indicative that they may have been infected with COVID-19.”

That not only helps the patient get the best care possible, it also lets first responders know what they might be exposed to.

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